Email support
Include the device model, iOS version, and what you were doing when the issue occurred. Do not email passwords or sign-in codes.
support@hyprtraining.comPrivacy
Read how OPTAL handles authentication, training data, iCloud sync, diagnostics, retention, and deletion.
Sign-in and accounts
OPTAL supports Sign in with Apple and Google Sign-In. If a session expires, sign out and sign back in before retrying an account action.
Training data and iCloud
Training data is stored on your device and may synchronize through your private iCloud database when iCloud is available.
Live Activities
If a Live Activity is stale, open OPTAL to refresh its app state, then confirm notifications and Live Activities are allowed in iOS Settings.
Delete your account
Open Settings > Account > Delete Account. OPTAL automatically deletes the Supabase authentication account, then removes account-scoped app data and signs you out. If deletion cannot be confirmed, OPTAL keeps you signed in so you can retry.